Deliveries

 Sending a simple letter from Switzerland:

Basket up to CHF 95 the costs are CHF 3 in A Mail

Shopping basket from CHF 95 the costs are free in A Mail

Sending a simple letter in Europe:

The shipment is made in follow-up. The fee is 8 CHF

Sending an international simple letter:

The shipment is made with tracking costs are 10 CHF

Time limit:

Shipments are made within 3 to 5 working days after the order is placed.

You can follow the progress of your order in "my account", "my orders".

Border taxes

Any customs fees and taxes, which differ depending on the country (excluding delivery to Switzerland and Liechtenstein), are the responsibility of the customer and are at his expense, in addition to the amount of his order and the shipping and handling costs. packaging. Depending on the law in force in the country of destination of the order, customs taxes may duly be claimed from the recipient of the package. It is therefore the customer's responsibility to obtain proper information from the competent authorities of his country or the country of the recipient of the order.

14 day right of return

We grant a right of return within 14 days of the arrival of the package. Your right of return applies if the following conditions are duly met:

- The product is in perfect condition, neither worn nor damaged
- Returns in the original packaging intact (including all the elements), with the invoice.
- After contacting Cybelles by e-mail: info@cybellesbijoux.com

Excluded are special orders: modified products, personalized or engraved products, piercings, discounted items as well as worn or damaged products.

The returned item will be subject to quality control. If we find no damage or signs of use, Cybelles will refund the price paid through the same channel as your payment. Returns not accepted will be immediately returned to the customer, subject to a processing fee of CHF 20.-.

The return should be sent to:

Cybelles

C/O Mrs. Sandy Chauvet

20 chemin de la Roselière

1293 Bellevue, Switzerland.